FAQS

EMI & Repayment

Can I change the due date of my EMI Payment?

We do not have the option to change the EMI due date. It will be the same as mentioned in the Loan Agreement document.

How do I repay my loan?

If you are registered for auto-debit (NACH), EMI payment will be auto-debited from your account on the payment due date. If you are not registered for auto-debit (NACH), please connect with our customer care.

What Happens If I'm Not Able To Pay My EMI On Time?

In case if you are not able to pay the EMI on time, you can pay the same through our sourcing partner app or write a mail to our customer support.

Are There Any Late Payment Fees In Case I Miss An EMI?

We would advise you to make your monthly EMIs on time for your entire repayment tenure. However, if you end up missing any EMI payment and the auto-debit request gets declined, you'll firstly have to deal with additional charges, the details of the same is mentioned in your loan agreement."

How Can I Cancel My NACH Mandate?

The cancellation of NACH mandate is an easy process. You can use the given link to raise a request for canceling the NACH mandate registered with us. You'll be required to authenticate using your PAN number to proceed.

Click here.

Foreclosure

Can I close my loan before the repayment period ends?

Yes, you can preclose/foreclose your loan as per your agreement with Whizdm Finance Pvt Ltd. If you have any other questions regarding loan foreclosures, please visit here.

Will foreclosing a loan affect my credit score?

No, foreclosing your loan will have no impact on your credit/bureau record. Once the loan is foreclosed the same will be reported to bureau/credit record as "Closed".

Bureau Report

What is a credit score?

Your Credit Bureau score is a number that represents your creditworthiness. It is based on previous loans that you might have taken, your credit card usage patterns, as well as your promptness to pay back any loans/credit card bills on time.

Will There Be A Credit Report Enquiry When I Apply For This Loan?

Yes, there will be a credit report enquiry made whenever you apply for a loan.

How Does My Credit Score Get Affected By This Loan?

Your Credit Bureau score gets affected only if you're not able to pay back the loan EMIs on time or if you miss payments altogether. With consistent repayments, your Credit Bureau score will only improve.

How can I improve my credit score?

A healthy credit score can be maintained/improved by:
• Making timely EMI payments and credit card payments.
• You should not have any pending loan/ credit card payments.
• Don't Apply for Too Much New Credit, Resulting in Multiple Inquiries
• Raise a dispute incase of any Inaccuracies on Your Credit Reports

How do I escalate bureau related complaints?

If you have noticed any incorrect data in your bureau report related to loan taken from Whizdm Finance, You can raise the complaint here.

New Loan

Can I get a loan from Whizdm Finance?

Apply for the loan, Click Here

NOC

I have completed all the EMI payments. When will I get the Loan Closure Letter (NOC/No Dues)?

It usually takes us 3-4 days to generate the NOC after loan completion. You can reach out to us for the required document at customercare@whizdmfinance.com

Contact Us

How do I contact Whizdm Finance?

For Quick information reach out to us via our customer care email or the phone number mentioned in the "Connect with us" section. Find the required information here.

General Loan Terms

To know more about the Loan related terms and conditions, Visit: Terms and Conditions